PRIVACY POLICY
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Types of Information Collected
We collect, receive, and store information provided by users on our website or through other methods of communication. This may include Internet Protocol (IP) addresses, login details, email addresses, passwords, computer and connection data, and purchase history. Additionally, we use software to capture session data, such as page response times, page visit duration, interaction details, and exit methods. Personally identifiable information, such as names, email addresses, passwords, payment information, feedback, reviews, recommendations, and personal profiles, is also collected.
For health and safety purposes, we collect clients' medical history information via a health and safety form.
How Information is Collected
During transactions on our website, we collect personal details such as names, addresses, and email addresses, which are used solely for the stated purposes.
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Purposes for Collecting Personal Information
We collect non-personal and personal information for the following purposes:
1. To provide and operate our Services;
2. To support ongoing customer assistance and technical support;
3. To communicate general or personalized service notices and promotional messages;
4. To create aggregated statistical data, which may be used to improve our services;
5. To comply with applicable laws and regulations.
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Storage, Usage, and Disclosure of Personal Information
Our website operates on the Wix.com platform, which provides a secure environment for data storage and transactional support. Information collected through Wix.com’s applications is stored securely on servers protected by firewalls.
Direct payment processing is managed by Wix.com’s PCI-DSS-compliant gateways, which align with standards set by the PCI Security Standards Council. These standards ensure secure handling of credit card information.
Communication with Users
We may contact you to address account issues, disputes, or fee collections; to request your feedback; or to send updates or notices about our Services. Communication may occur via email, telephone, text, or postal mail in accordance with relevant agreements or applicable laws.
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Use of Cookies and Tracking Tools
For information on managing cookie settings, please refer to the following resources:
- [Firefox](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
- [Internet Explorer](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
- [Google Chrome](https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en)
- [Safari (OS X)](https://support.apple.com/en-us/HT201265)
- [Safari (iOS)](https://support.apple.com/en-us/HT201265)
- [Android](https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DAndroid&hl=en)
To opt out of Google Analytics tracking, visit [Google Analytics Opt-out](http://tools.google.com/dlpage/gaoptout).
Withdrawal of Consent
To withdraw consent for data processing, please contact us at xtrmassagetherapy@gmail.com.
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Privacy Policy Updates
This policy may be updated periodically. Changes will take effect upon posting, and we will notify you of significant updates to ensure you are informed about the information we collect, how it is used, and any circumstances under which it may be disclosed.
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Why We Collect Medical History Information
XTR Massage Therapy collects essential personal data to provide safe, customized massage therapy services. Medical history information is used to design and adapt treatment plans to accommodate any health conditions or potential side effects, ensuring a safe experience for both client and practitioner.
If necessary, we may contact a client’s healthcare provider to confirm the suitability of a treatment plan. In all such instances, we will obtain explicit consent from the client before proceeding.
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Access, Correction, and Deletion of Personal Information
To access, correct, update, or delete personal information we hold, please contact us at xtrmassagetherapy@gmail.com.
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